Visitor Centre wins gold at the State Tourism Awards

The Port Lincoln Visitor Information Centre has been awarded Goldat the prestigious Tourism Industry Council of South Australia’s State Tourism Awards on Friday, November 1. The annual awards ceremony was held at the Adelaide Oval and celebrates excellence in tourism products and services across the state.

The Port Lincoln Visitor Information Centre was entered in Category 9: Visitor Information Services, earning top honours for its exceptional service to thousands of visitors, including those arriving by cruise ships. This recognition highlights the Centre’s commitment to delivering outstanding visitor experiences in one of South Australia’s most popular tourist destinations.

This win marks a second consecutive Gold for the Centre at the South Australian Tourism Awards, following last year’s victory. Additionally, the Centre secured a Bronze award at the National Australian Tourism Awards in March 2024, further cementing its reputation on the national stage.

“We are absolutely delighted to win this category for the second year in a row,” Tourism and Economic Development Manager, Naomi Blacker said. “This award is a testament to the hard work, dedication, and enthusiasm of our team, who are committed to providing visitors with memorable experiences and supporting them every step of the way during their stay.”

The Port Lincoln Visitor Information Centre team were recognised for their dedication to exceptional customer service. The team of passionate and knowledgeable staff pride themselves as going above and beyond to tailor each visitor's experience, ensuring it aligns with their personal preferences and interests, whilst showcasing the best that Port Lincoln and the surrounding region have to offer.

“I would like to congratulate the Council’s tourism team on this wonderful win and recognition of the great work they do.” Said Mayor Diana Mislov. “To win this award two years in a row is outstanding and speaks to the centre’s dedication in looking after our many visitors to the city.”

The Centre is now automatically entered into the national competition for Visitor Services at the National Awards in Adelaide in March in 2025.

Penny Carter, Team Leader and Ebony Boxall, Customer Service Officer, both from the Visitor Centre, were in Adelaide to collect the award.

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MEDIA CONTACT:

City of Port Lincoln Chief Executive Officer Eric Brown

Ph: 8621 2325 | Email: plcc@plcc.sa.gov.au