Freedom of Information

The Freedom of Information Act 1991 (SA) provides individuals the right to access official documents and records (subject to certain restrictions – refer to Schedule 1 of the Freedom of Information Act 1991) that are within Council's possession. The Act also allows for a member of the public to apply for the amendment of such documents and records concerning his or her personal affairs as are incomplete, incorrect, out of date or misleading.

Many of Council’s documents are available to the public on Council’s website and does not require a Freedom of Information application. Such documents include public copies of minutes and agendas (including reports), policies and procedures adopted by the Council, strategic management plans, registers and returns, codes of conduct, codes of practice, by-laws, annual report, and development applications available for viewing during the public consultation period in accordance with the Development Act 1993.

These Council documents are also available for inspection (without charge) at the Council Administration Office, Level One, Civic Centre, 60 Tasman Terrace, Port Lincoln during normal business hours, 9.00am to 5.00pm, Monday to Friday or can be obtained on payment of a fee fixed by Council as per our Fees and Charges Schedule.

Other council information is readily available for viewing at no charge or can be obtained on payment of a fee fixed by Council without recourse to the Freedom of Information Act and we invite you to discuss your information needs with us. There are a few exceptions, such as personal and personnel records and matters which are subject to litigation.

Council must, at intervals of not more than 12 months, cause an up-to-date information statement to be published in a manner prescribed by regulation.  A copy of the current information statement is provided below:

Freedom of Information Statement (FOI) [PDF]

To access a Council document, which is not available publicly, an application to access documents needs to be made.  The Freedom of Information access form can be found on the State Records website at www.archives.sa.gov.au/finding-information/sa-government-information/making-a-freedom-of-information-application and should be completed and submitted to Council accompanied with the prescribed application fee as per the Freedom of Information (Fees and Charges) Regulations 2018.

When completing the application form you must specify an address in Australia to which notices under this Act should be sent; and you may request that access to the document(s) be given in a particular way.

If you are a holder of a current concession card, or if you can satisfy Council that the payment of the fee or processing charge would cause financial hardship, Council will waive or remit (reduce or refund) the application fee.  Evidence will need to be provided such as providing a copy of your concession card with your completed FOI application form.  Alternatively you will need to provide written reasons as to why the payment of a fee or processing charge would cause you financial hardship.

To reduce the charges associated with the process we encourage you to contact our Freedom of Information Officer, to discuss the specifics of the request.  It is important that in your FOI application that you clearly specify the information as is reasonably necessary to enable the document(s) you require to be identified to assist the FOI Officer to gather the right documents and records in a timely manner.

Upon receipt of the request Council’s FOI Officer will deal with the request as soon as practicable, or within 30 days of it being received and will provide you with a written decision.  In certain circumstances Council may extend the timeframe for dealing with your application within 20 calendar days if an extension is necessary and will provide the reasons why.

If your request has been refused, you can lodge an application to review a decision under FOI.  The FOI Review Decision Application Form can be found on the State Records website at archives.sa.gov.au/finding-information/information-held-sa-government/making-freedom-information-application within 30 calendar days of you receiving advice of a determination that you are unhappy with.

Freedom of Information requests and the prescribed fee should be submitted attentioned to  the  Freedom of Information Officer to:


City of Port Lincoln
PO Box 1787
PORT LINCOLN SA 5606

or email plcc@plcc.sa.gov.au and arrange payment of fee

or deliver in person to

Level One, Civic Centre,  60 Tasman Terrace
PORT LINCOLN SA 5606

Under the Freedom of Information Act 1991 a person may request a correction to any information about themselves held by Council (or any 'agency'), that the FOI Act applies to, that is believed to be incomplete, incorrect, misleading or out of date.

To amend a record, a person must complete and lodge with Council's Freedom of Information Officer the amendment application form providing sufficient information to enable the document to be identified and must also specify the amendment(s) wished to be made.  The FOI Requesting Amendment to an Agency's Records Concerning Your Personal Affairs application form can be found on the State Records website at https://www.archives.sa.gov.au/finding-information/sa-government-information/making-a-freedom-of-information-application under the Application to amend personal information section.

There are no fees or changes for the lodgement, or the first two hours of processing of this type of application and where there is a significant correction of personal records and the mistakes were not the applicant’s, any fees and charges paid for the original application will be fully refunded.

Upon receipt of the request Council’s FOI Officer will deal with the request as soon as practicable, or within 30 days of it being received and will provide you with a written decision and, if your request has been refused, the reasons why.

If your request has been refused, you can lodge an application to review a decision under FOI.  The FOI Review Decision Application Form can be found on the State Records website at https://www.archives.sa.gov.au/finding-information/sa-government-information/making-a-freedom-of-information-application under the Application to review a decision under FOI section, within 30 calendar days of you receiving advice of a determination that you are unhappy with.

Further information

Further information about freedom of information can be found on the State Records of South Australia website www.archives.sa.gov.au.


Related information

Privacy Policy 13.63.1 [PDF]

Third Party Information Requests

Need more information

If you have any questions regarding access to Council documents and Freedom of Information requests, please contact:

City of Port Lincoln
Freedom of Information Officer
9.00am – 3.00pm, Monday to Wednesday
Phone: 8621 2300
Email: plcc@plcc.sa.gov.au