Storm & Flood Recovery
If you need emergency flood assistance, call the SES on 132 500.
For life-threatening emergencies, call Triple Zero (000).
Have you been affected by a storm and or flood?
The SA Storm and Flood Damage Information Line can provide assistance to affected South Australians including information about:
- Current road closures
- Essential service disruptions
- Flood support for primary producers
- Health and mental health resources
You can also report damage to your property or business.
The SA Storm and Flood Damage Information Line is available 9.00am to 5.00pm Monday to Friday on 1800 302 787.
For more information on what to do before, during and after an emergency or disaster visit www.sa.gov.au. You will also find emergency phone numbers and crisis helplines and support.
It is encouraged that if you have suffered damage to property or contents to contact your insurance provider.
Floodwater
Floodwater can be contaminated by sewage from overflowing sewers or septic systems. As a precaution, all items exposed to floodwater including cars, clothing, food and other materials should be treated as contaminated.
Sandbags used during a flood should also be treated as contaminated as well as all other materials used during the clean-up such as mops and buckets. Where sandbags have been used, it is advised to tip the sand from the bags onto the garden and place the hessian bag in to the waste bin.
Power Outage
If you experience a power outage, your food storage may be impacted, which can increase the chance of food poisoning.
There are steps you can take to limit the growth of bacteria and the amount of spoilage to your refrigerated and frozen food.
This includes:
- Taking note of the time your power turns off
- Keeping your fridge and freezer doors closed as much as possible
- Quickly moving perishable food from the fridge to the freezer
- Storing meat, poultry and fish in the coldest part of the fridge
- Keeping icepacks or a container with ice in the fridge if available to maintain low temperatures
By following these tips and keeping the doors closed, you can keep your food cool for 4 to 6 hours in your fridge and for up to 24 hours in the freezer.
For more advice on staying safe and healthy during a flood visit www.sahealth.sa.gov.au.
The following key links may also assist you in your recovery.