Coronavirus (COVID-19) Health Alert

To keep updated about Coronavirus visit the Australian Government Department of Health website www.health.gov.au for the latest medical advice and official reports.

The Council Administration Office doors are open to the public with amended opening hours from 10am to 4pm, Monday to Friday.  We encourage you to contact us via email or by phone.

For the latest updates on Council Services in response to COVID-19 click here.

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Council Services in response to COVID-19

Council wants to help our community to stop COVID-19 spreading and save lives.  Whilst this is a worrying time for all of us, now is the time for our community to come together and support one another during this challenging period.

Council will continue to operate and provide services to the community within the guidelines announced by the Federal Government.  The health and safety of our community, staff and volunteers is our main priority and outlined below is an update of Council's current services.

Council have also reviewed and changed the methods by which we deliver our services.

To learn more about how we have modified our service delivery please click this link - Service Delivery.

Council has implemented financial support measures for those affected by COVID-19.  Please click this link to find out more about our Financial support measures.

We will continue to keep this page up to date upon any further changes to Council services and operations upon advice from the Federal Government.  Please also keep an eye on our website and Facebook pages for updates.

2020 Flu Vaccination Program

From 1 May 2020, all staff and visitors to a residential aged care facility must be vaccinated with the 2020 seasonal influenza vaccine, under the Emergency Management (Residential Aged Care Facilities No 2) (COVID-19) Direction 2020. This applies to staff, visitors, health practitioners, volunteers and others – for example, cleaners, tradesmen, gardeners and maintenance staff.

Even though the flu vaccine cannot protect people from COVID-19, it is possible to become ill with both influenza and COVID-19. The Direction aims to protect our elderly residents from the threat of influenza and thereby increasing overall protection.

When getting a flu vaccination, ask for a personal vaccination record card or a print out showing you have had your vaccination. Your immunisation history statement is also available from Medicare Online through MyGov or via the Express Plus Medicare mobile App.

For more about the 2020 Influenza Immunisation Program visit www.sahealth.sa.gov.au/flu or visit the Eyre and Far North Local Health Network Facebook page www.facebook.com/EFNLHN/.

20 April 2020 - Eyre and Far North Local Health Network Flu Immunisation advice

Council Administration Office

In line with the State Government's Roadmap to easing COVID-19 restrictions, Council's Administration Office is open to the public with amended opening hours and strict social distancing and hand hygiene protocols upon entry.

Opening hours

Monday to Friday - 10.00am to 4.00pm

The health and safety of our customers, staff and community is paramount, therefore some services may not be available.  Face to Face meetings with be kept to a minimum.  If a meeting is required, a visitor declaration form will need to be completed prior to entry beyond the administration entrance.  The Visitor Declaration form is available at the counter or you can click on the link to complete the form here Visitor Declaration Form.

We do encourage customers to consider other methods of interacting with us where possible.  Email and telephone calls are still the preferred method.

Australian Citizenship Ceremonies

On Wednesday 25 March 2020 Council has made the decision that no Citizenship Ceremonies will be conducted for up to six months based on the Federal Government's recommendations on public gatherings and Council's decision to limit face to face exposure to prevent the spread of COVID-19 and for the healthy and safety of our community, volunteers and staff.

New dates for Citizenship Ceremonies will depend on the advice of the Department of Health.

Queries for urgent ceremonies should be directed to the Department of Home Affairs:

  • Phone: 131 880

Kerbside Collection

The household waste collection service will be maintained and will continue to run as scheduled.

We will keep you up to date of any changes.

Resource Recovery Centre

The Resource Recovery Centre is accepting payments made by credit card or via account. Cash payments are now being accepted.

Nautilus Arts Centre

Galleries and Gallery Shop

In line with Stage 2 of the State Government's Roadmap to easing COVID-19 restrictions, the Nautilus Arts Centre Gallery Shop and Galleries reopened to the public as of Tuesday 9 June 2020. Large groups visiting the galleries are by appointment only. The theatre and media room remain closed.

Opening Hours:

Monday to Friday 10am to 3pm
Saturdays 11am to 1pm

Online service

On 8 May 2020 the Nautilus Arts Centre (NAC) introduced a new service launching their new online Gallery Shop to support artists from the Eyre Peninsula.  To view beautifully locally hand made pieces go to the NAC facebook page (refer link below).

To enquire or purchase an online item message staff via facebook, email nautilusartscentre@plcc.sa.gov.au or phone 8621 2351. Payments and pickup arrangements will be made over the phone.

Ticket Refunds

If you are requiring a refund to a rescheduled show, please email our staff at info@nautilusartscentre.com.au the ticket purchasers name and a contact number that staff can reach you on to process the refund over the phone.

Keep up to date with the latest show changes via:

Port Lincoln Library

The Port Lincoln Library is back open to the public.

Monday to Friday 9am to 5pm; and
Sundays 1pm to 4pm
(closed on public holidays).  

At this stage the Library is still unable to offer community rooms for meetings or children's programs.  We will announce any changes as soon as we can return to these services safely.  

Entry to the Library is through either the main doors, off Porter Street, or via the London Street entry.  Hand sanitiser stations are provided at the entries and safe physical distancing of 1.5 metres is required whilst at the Library.  If you do feel unwell, are experiencing flu-like symptoms, or have recently travelled outside of SA, please stay at home and seek medical assistance if needed.

The Library’s Home Delivery Service has also recommenced.  If you or someone you know is experiencing difficulty visiting the Library, please contact the Library staff as you may be eligible for the Home Delivery Service, a customised delivery service to your door.

The Library's digital collections remains accessible to everyone with a library card - eBooks and Audiobooks, Digital Magazines and Newspapers, Online learning (Lynda.com) and Family History (Ancestry Library Edition).

Any queries can be directed to staff via:

Port Lincoln Visitor Information Centre

In line with Stage 2 of the State Government's Roadmap to easing COVID-19 restrictions, the Visitor Information Centre reopened to the public as of Friday 5 June 2020 with amended opening hours.

Opening hours

Monday to Saturday 9am to 4pm
Monday to Saturday 4pm to 5pm by telephone only 
Sunday 10am to 2pm.

Staff are available via:

Mill Cottage and Settlers Cottage Museums

The Mill Cottage and Settlers Cottage Museums are closed to the public until further notice as of Thursday 19 March 2020 to limit the exposure to COVID-19 to our most vulnerable groups and to protect our valued customers.

The museums have now been shutdown due to the Federal Government announcing additional new measures, in relation to non-essential services on Wednesday 25 March 2020.

Key Links

Updates and Advice

Stay informed

Join the fight

Health Services

Mental Health Services

Wellbeing Services

Financial Services

COVID-19 Support Grant

Information for businesses

Job Vacancies

Media Releases

8 September 2020

10 June 2020

2 June 2020

21 May 2020

12 May 2020

8 April 2020

25 March 2020

19 March 2020

18 March 2020

Page updated: 9 September 2020