Coronavirus (COVID-19) Health Alert

If you are concerned about Coronavirus visit the Australian Government Department of Health website for the latest medical advice and official reports by clicking here

The Council Administration Office doors have closed to the public.  We encourage you to contact us via email or by phone.

For the latest updates on Council Services in response to COVID-19 click here.

Dismiss alert

Council Services in response to COVID-19

Council wants to help our community to stop COVID-19 spreading and save lives.  Whilst this is a worrying time for all of us, now is the time for our community to come together and support one another during this challenging period.

Council will continue to operate and provide services to the community within the guidelines announced by the Federal Government.  The health and safety of our community, staff and volunteers is our main priority and outlined below is an update of Council's current services as at Wednesday 25 March 2020.

Council have also reviewed and changed the methods by which we deliver our services.

To learn more about how we have modified our service delivery please click this link - Service Delivery.

Council has implemented financial support measures for those affected by COVID-19.  Please click this link to find out more about our Financial support measures.

We will continue to keep this page up to date upon any further changes to Council services and operations upon advice from the Federal Government.  Please also keep an eye on our website and Facebook pages for updates.

Council Administration Office

The Council has made the decision to close the Council Office doors as of 5pm on Monday 30 March 2020.  Members of the community who arrive at the Administration Office will be asked to ring the office number and advise the nature of their request.  If the matter can be addressed over the phone, it will be and if not, new COVID-19 admission protocols will be followed, including but not limited to completing a declaration.

We do encourage customers to consider other methods of interacting with us where possible.

Australian Citizenship Ceremonies

On Wednesday 25 March 2020 Council has made the decision that no Citizenship Ceremonies will be conducted for up to six months based on the Federal Government's recommendations on public gatherings and Council's decision to limit face to face exposure to prevent the spread of COVID-19 and for the healthy and safety of our community, volunteers and staff.

New dates for Citizenship Ceremonies will depend on the advice of the Department of Health.

Queries for urgent ceremonies should be directed to the Department of Home Affairs:

  • Phone: 131 880

Kerbside Collection

The household waste collection service will be maintained and will continue to run as scheduled.

We will keep you up to date of any changes.

Resource Recovery Centre

The Resource Recovery Centre will only be accepting payments made by credit card or via account from Thursday 26 March 2020.

Nautilus Arts Centre

On 18 March 2020 the Nautilus Arts Centre has closed to the public until further notice.

Ticket Refunds

If you are requiring a refund to the Comedy Festival or Coal Miner's Daughter, please email our staff at the ticket purchasers name and a contact number that staff can reach you on to process the refund over the phone.

Keep up to date with the latest show changes via:

Port Lincoln Library

The Port Lincoln Library is closed until further notice as of 5pm on Wednesday 25 March 2020.

The community will continue to have access to the Library's digital collections such as eBooks and Audiobooks, Digital Magazines and Newspapers, Online learning ( and Family History (Ancestry Library Edition).

Any queries can be directed to staff via:

Port Lincoln Visitor Information Centre

The Port Lincoln Visitor Information Centre has closed its doors to face to face public access as of 5pm on Wednesday 25 March 2020.  Staff will remain to provide visitor information.

Staff will be available via:

Mill Cottage and Settlers Cottage Museums

The Mill Cottage and Settlers Cottage Museums were closed to the public until further notice as of Thursday 19 March 2020 to limit the exposure to COVID-19 to our most vulnerable groups and to protect our valued customers.

The museums have now been shutdown due to the Federal Government announcing additional new measures, in relation to non-essential services on Wednesday 25 March 2020.

Key Links

Updates and Advice

Stay informed

Health Services

Mental Health Services

Financial Services

Information for businesses

Job Vacancies

Media Releases

25 March 2020

19 March 2020

18 March 2020