Coronavirus (COVID-19) Health Alert

If you are concerned about Coronavirus visit the Australian Government Department of Health website for the latest medical advice and official reports by clicking here

The Council Administration Office doors have closed to the public.  We encourage you to contact us via email or by phone.

For the latest updates on Council Services in response to COVID-19 click here.

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Council Services in response to COVID-19

Council wants to help our community to stop COVID-19 spreading and save lives.  Whilst this is a worrying time for all of us, now is the time for our community to come together and support one another during this challenging period.

Council will continue to operate and provide services to the community within the guidelines announced by the Federal Government.  The health and safety of our community, staff and volunteers is our main priority and outlined below is an update of Council's current services as at Wednesday 25 March 2020.

Council have also reviewed and changed the methods by which we deliver our services.

To learn more about how we have modified our service delivery please click this link - Service Delivery.

Council has implemented financial support measures for those affected by COVID-19.  Please click this link to find out more about our Financial support measures.

We will continue to keep this page up to date upon any further changes to Council services and operations upon advice from the Federal Government.  Please also keep an eye on our website and Facebook pages for updates.

COVID-19 Newsletter

Council has produced a COVID-19 Newsletter summarising key information to date.

COVID-19 Newsletter - April 2020

2020 Flu Vaccination Program

From 1 May 2020, all staff and visitors to a residential aged care facility must be vaccinated with the 2020 seasonal influenza vaccine, under the Emergency Management (Residential Aged Care Facilities No 2) (COVID-19) Direction 2020. This applies to staff, visitors, health practitioners, volunteers and others – for example, cleaners, tradesmen, gardeners and maintenance staff.

Even though the flu vaccine cannot protect people from COVID-19, it is possible to become ill with both influenza and COVID-19. The Direction aims to protect our elderly residents from the threat of influenza and thereby increasing overall protection.

When getting a flu vaccination, ask for a personal vaccination record card or a print out showing you have had your vaccination. Your immunisation history statement is also available from Medicare Online through MyGov or via the Express Plus Medicare mobile App.

For more about the 2020 Influenza Immunisation Program visit or visit the Eyre and Far North Local Health Network Facebook page

20 April 2020 - Eyre and Far North Local Health Network Flu Immunication advice

Council Administration Office

In line with the State Government's Roadmap to easing COVID-19 restrictions, Council's Administration Office is now open to the public with amended opening hours and strict social distancing and hand hygiene protocols upon entry.

Opening hours

Monday to Friday - 10.00am to 4.00pm

The health and safety of our customers, staff and community is paramount, therefore some services may not be available.  Face to Face meetings with be kept to a minimum.  If a meeting is required, a visitor declaration form will need to be completed prior to entry beyond the administration entrance.  The Visitor Declaration form is available at the office door or you can click on the link to complete the form here Visitor Declaration Form.

We do encourage customers to consider other methods of interacting with us where possible.  Email and telephone calls are still the preferred method.

Australian Citizenship Ceremonies

On Wednesday 25 March 2020 Council has made the decision that no Citizenship Ceremonies will be conducted for up to six months based on the Federal Government's recommendations on public gatherings and Council's decision to limit face to face exposure to prevent the spread of COVID-19 and for the healthy and safety of our community, volunteers and staff.

New dates for Citizenship Ceremonies will depend on the advice of the Department of Health.

Queries for urgent ceremonies should be directed to the Department of Home Affairs:

  • Phone: 131 880

Kerbside Collection

The household waste collection service will be maintained and will continue to run as scheduled.

We will keep you up to date of any changes.

Resource Recovery Centre

The Resource Recovery Centre will only be accepting payments made by credit card or via account from Thursday 26 March 2020.

Nautilus Arts Centre

Galleries and Gallery Shop

In line with Stage 2 of the State Government's Roadmap to easing COVID-19 restrictions, the Nautilus Arts Centre Gallery Shop and Galleries will reopen to the public from Tuesday 9 June 2020. Large groups visiting the galleries are by appointment only. The theatre and media room remain closed.

Opening Hours:

Monday to Friday 10am to 3pm
Saturdays 11am to 1pm

New online service

On 8 May 2020 the Nautilus Arts Centre (NAC) introduced a new service launching their new online Gallery Shop to support artists from the Eyre Peninsula.  To view beautifully locally hand made pieces go to the NAC facebook page (refer link below).

To enquire or purchase an online item message staff via facebook, email or phone 8621 2351. Payments and pickup arrangements will be made over the phone.

Ticket Refunds

If you are requiring a refund to the Comedy Festival or Coal Miner's Daughter, please email our staff at the ticket purchasers name and a contact number that staff can reach you on to process the refund over the phone.

Keep up to date with the latest show changes via:

Port Lincoln Library

In line with Stage 2 of the State Government's Roadmap to Recovery, from 1 June, more people may gather, depending on room size.  Any separate room or area may have a maximum of 20 people (subject to the 1 person per 4 square metre rule).  Social distancing measures remain in place.  From Wednesday 3 June 2020 the Port Lincoln Library is opening up the 'Book to Browse' from ten people for 20 minutes to 20 people for up to 50 minutes per visit by appointment only.

Book to Browse service

In line with Stage 1 of the State Government's Roadmap to Recovery, the Port Lincoln Library is offering a new service called 'Book to Browse' as of Monday 25 May 2020.  For more information and how to access this new service please go to our Port Lincoln Library webpage at

Click, Call and Collect service

With the easing of some restrictions in South Australia from Monday 11 May 2020 the Port Lincoln Library will remain closed, however is offering a Click, Call and Collect service. For more information about this new service please go to our Port Lincoln Library webpage at

The community will continue to have access to the Library's digital collections such as eBooks and Audiobooks, Digital Magazines and Newspapers, Online learning ( and Family History (Ancestry Library Edition).

Any queries can be directed to staff via:

Port Lincoln Visitor Information Centre

In line with Stage 2 of the State Government's Roadmap to easing COVID-19 restrictions, the Visitor Information Centre will reopen to the public on Friday 5 June 2020 with amended opening hours for June.  Opening hours will be reassessed in July.

Opening hours for the month are June:

Monday to Saturday 9am to 4pm
Sunday and Monday of the June long weekend 10am to 2pm.

Staff are available via:

Mill Cottage and Settlers Cottage Museums

The Mill Cottage and Settlers Cottage Museums are closed to the public until further notice as of Thursday 19 March 2020 to limit the exposure to COVID-19 to our most vulnerable groups and to protect our valued customers.

The museums have now been shutdown due to the Federal Government announcing additional new measures, in relation to non-essential services on Wednesday 25 March 2020.

Key Links

Updates and Advice

Stay informed

Join the fight

Health Services

Mental Health Services

Wellbeing Services

Financial Services

COVID-19 Support Grant

Information for businesses

Job Vacancies

Media Releases

10 June 2020

2 June 2020

21 May 2020

12 May 2020

8 April 2020

25 March 2020

19 March 2020

18 March 2020

Page updated: 12 June 2020